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PRELAUNCH: JOIN THE LIST FOR FIRST ACCESS + LAUNCH-DAY SAVINGS

SHIPPING

From our door to your next destination.

Once checkout opens, most U.S. orders will typically ship within 24 hours and on average arrive 3–5 days later.

Jackrabbit pouch beside a coastal landscape

SHIPPING DETAILS

Fast, trackable U.S. delivery.

Order timing is kept clear from checkout through delivery.

ORDER PROCESSING

Preparing your order

Orders typically ship within 24 hours. Orders placed on weekends or holidays begin processing the next business day. High-volume launch periods may require additional processing time.

RATES + DESTINATIONS

What appears at checkout

Available shipping services and rates are calculated at checkout based on the destination and order. Any free-shipping offer will be shown before payment.

TRACKING

Following the package

A shipping confirmation with tracking is emailed when the carrier receives the package. Tracking scans can take up to 24 hours to update.

ADDRESS CHANGES

Contact us quickly

If an address needs to be changed, contact support as soon as possible. Changes cannot be guaranteed once an order has entered fulfillment or been transferred to the carrier.

DAMAGED OR MISSING

We will help investigate

Contact support with the order number and clear photos when a package arrives damaged. For missing deliveries, check the tracking status, delivery location, household members, and carrier notices before reaching out.

GUMMY CARE

Most orders arrive 3–5 days after shipment.

Carrier delays, severe weather, holidays, remote destinations, and incorrect addresses can extend delivery. Store gummies in a cool, dry place after arrival.

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